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Unable to change profile

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Offline JuanNOnly

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Unable to change profile
« on: 10 / January / 2009, 18:16:33 »
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Hi, I've been unable to change my profile. I enter the my password in the current password field (the same one that I used for logging in), click the change profile button and it tells me the password is incorrect. Hope this can be fixed soon. Thanks.
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Offline acseven

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Re: Unable to change profile
« Reply #1 on: 20 / January / 2009, 17:37:49 »
Welcome,

You are probably doing something wrong, I have tested it and it works fine...

What are you trying to change?

Cheers
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Offline JuanNOnly

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Re: Unable to change profile
« Reply #2 on: 10 / February / 2009, 10:54:50 »
I'm trying to change my email address. (Sorry about the delay in responding.)

Juan
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Offline acseven

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Re: Unable to change profile
« Reply #3 on: 10 / February / 2009, 17:55:13 »
Quote from: JuanNOnly on 10 / February / 2009, 10:54:50
I'm trying to change my email address. (Sorry about the delay in responding.)

Juan


Hi,

I've created a new user, changed my email, and everything went without errors...

You need to change the email in the Account Settings, and fill (as you say) the Current password field, at the bottom of the page.

If you really can't do this please report back.

Cheers
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Offline JuanNOnly

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Re: Unable to change profile
« Reply #4 on: 11 / February / 2009, 10:12:38 »
Unfortunately, that's the situation. I changed the email address, filled in the password at the bottom of the form (I even copied and pasted it from my login to make sure I didn't mistype) and it just tells me that the password is incorrect. To hazard a guess, my password contains 'special characters' (i.e., non-alpha-numeric) and maybe the login accepts these but this form doesn't. Is that a possibility?

Thanks...Juan
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Offline whim

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Re: Unable to change profile
« Reply #5 on: 11 / February / 2009, 13:05:49 »
You're not by any chance trying to type in your email pw, where
the forum just expects your forum PW, right ?


wim
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Offline JuanNOnly

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Re: Unable to change profile
« Reply #6 on: 11 / February / 2009, 14:08:55 »
Quote from: whim on 11 / February / 2009, 13:05:49
You're not by any chance trying to type in your email pw, where
the forum just expects your forum PW, right ?


wim

Nope, not doing that, but thanks for trying to help.

Juan
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Offline JuanNOnly

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Re: Unable to change profile
« Reply #7 on: 19 / February / 2009, 12:26:56 »
So what do you think, Seven? Should I just delete my account and recreate it?

Juan
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Offline acseven

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Re: Unable to change profile
« Reply #8 on: 19 / February / 2009, 18:54:14 »
Send me a PM with the data you require a change.

Cheers
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